Problem with Magazine on iPad

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Joined: Wed May 14, 2008 9:17 pm

Problem with Magazine on iPad

Postby dgarratt » Sun Aug 06, 2017 5:24 pm

I have just subscribed for a year on my old iPad which runs the latest version of IOS it supports which is 9.x

I can restore the purchase, download the current edition but when browsing the magazine I can never get past page 3 or 4 without the app just closing without error. I have re-downloaded the app and rebooted the device but it just can't get past the index page.

At the moment this is my first day of the trial month before the subscription starts proper but obviously if this can't be fixed I will need to cancel.

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Bob Mehen
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Joined: Thu May 17, 2007 11:16 am
Location: Cornwall

Re: Problem with Magazine on iPad

Postby Bob Mehen » Sun Aug 06, 2017 7:16 pm

Sorry to hear you're having problems. You'll need to contact whoever you bought the subscription from,(Great Magazines/itunes?) to see if they can explain the problem you are having.

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